Please thoroughly review my 30-day return and exchange policy prior to making a purchase.
Please note that due to color variations in computer monitors, there may be a slight discrepancy between what you see on your screen, and the color tone/ink used in creating the actual product. Although my vendors do their very best to ensure the integrity of it's color during the printing process, I ask that you allow for these potential differences when placing your order.
If you receive a product that's been damaged during delivery, or the workmanship is defective, I guarantee to replace it at no charge to you, including the cost to ship. It's mandatory that you let me know within seven (7) days after the product is delivered to you in a damaged or defective state. You may contact me by email or a phone call. Please be prepared to let me know what happened by providing the following information:
A photo of the damaged or defective item.
Your order number.
Your contact information.
And any comments regarding it's condition and why you believe it should be replaced.
If the product is not damaged or defective, but you aren't 100% satisfied with what you received, I want you to be happy, so you may return the item within 30 days by fulfilling the following conditions:
The item will need to be returned in the same, perfect condition you received it; unused, and returned in its original packing. Once received and inspected, you'll be extended a refund or store credit for the price you paid for the item, less the cost you paid for shipping. If you're exchanging the item, I'll charge you shipping fees for the new product.
All items are custom made to order, so if your item is further personalized in any way, there will be no refunds or exchanges, unless it damaged or defective.
At the time you make contact with me, I'll let you know where the item is to be returned, and any specific instructions from our various vendors who manufacture the product.
If you have any questions, pleasewrite to me, and I'll get back to you as soon as possible. Thank you!